Personal Data Treatment

The information provided by me will be used for the following purposes:

  • Comply with legal and contractual obligations with workers and their families, shareholders, consumers, customers, distributors, suppliers, creditors and debtors, without the enumeration meaning limitation.
  • For handling Inquiries, Requests, Complaints and Claims.
  • For evaluating the quality of customer service;
  • For invitations to events organized or sponsored by THE COMPANY;
  • For determining pending obligations, consulting financial information and credit history and reporting to information centers;
  • To improve, promote and develop its products and those of its affiliated companies worldwide;
  • For marketing, statistical, research and other commercial activities that do not contravene current legislation in Colombia;
  • For handling judicial or administrative requirements and compliance with judicial or legal mandates.
  • To contact me via email, or by any other means, for the aforementioned purposes.

We remind you that You, as the Owner of the Personal Data provided, have the following rights, which you can exercise at any time:

  • Know the Personal Data on which THE COMPANY is carrying out the Treatment. Likewise, the Owner can request at any time that their data be updated or rectified, for example, if they find that their data is partial, inaccurate, incomplete, fragmented, misleading, or those whose Treatment is expressly prohibited or has not been authorized.
  • Request proof of the authorization granted to THE COMPANY for the Treatment of their Personal Data.
  • Be informed by THE COMPANY, upon request, regarding the use it has made of their Personal Data.
  • File complaints with the Superintendency of Industry and Commerce for violations of the provisions of the Personal Data Protection Law.
  • Request THE COMPANY to delete their Personal Data and/or revoke the authorization granted for the Treatment thereof, by filing a claim, in accordance with the procedures established in section 11 of the Personal Data Protection Policy of Bavaria S.A. However, the request for deletion of information and revocation of authorization will not proceed when the Owner of the information has a legal or contractual duty to remain in the Database and/or File, nor while the relationship between the Owner and THE COMPANY remains in force, by virtue of which their data was collected.
  • Access their Personal Data subject to Treatment free of charge.

The Personal Data whose treatment is authorized by virtue of this document will be kept by the Responsible party until the deletion of the information is requested by the Owner.